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Event Overview

20 Years – and Still Going Strong!

The 1st btTB Annual Conference was held in March 2000, making this year the 20th Anniversary for ANZ’s leading business travel event. Throughout this time, btTB has pursued its mission to help corporate travel buyers chart a course towards best-practice travel management.

While the intervening years have seen significant changes in some respects, there has been remarkably little in others. Technology and supply markets have of course evolved, but the fundamental principles behind good travel procurement and management have largely stayed the same.

While it is twenty years for btTB, it is the third year for the btTB-GBTA Partnership. In 2017 The Global Business Travel Association (GBTA), the voice of the global business travel industry, partnered with btTB to deliver world-class education and networking opportunities to the business travel community in the region.

I commend the programme to you and look forward to seeing you for what should be two great days of learning and networking.

Nigel Wardropper
Managing Director

View Programme

Bringing it All Together

The theme for the 2019 btTB-GBTA Annual Conference is ‘Bringing it all Together’. Travel managers have a broad range of issues to face in managing a successful programme. Balancing the needs and wants of multiple stakeholders, while managing relationships with an often opaque supply chain and staying on top of constant technology developments, presents a complex set of challenges for travel category managers. Over two days, the programme will address many of these challenges, both directly and indirectly, assisting both buyers and their suppliers to better understand what they need to do to ‘Bring it all together’.


With presentations from many of the region’s leading experts, hands-on accounts from buyer practitioners and updates from suppliers, the event serves as an ideal introduction for novices, a timely refresher for those who have been in the role for a while and an opportunity for all to network, benchmark and push the boundaries.

Stream A on the seminars programme is designed for those relatively new to the category. It addresses those core principles that all travel managers should be on top of. Streams B & C do not have a specific focus.

While the knowledge sessions provide direct insights into best practice travel management and market changes, the extensive trade show provides buyers with a great opportunity to view latest offerings from a diverse range of suppliers.

“As a global organization, GBTA is committed to delivering world-class education, events and research for travel professionals around the world,” said Michael W. McCormick, GBTA Executive Director and COO.

“Australia and New Zealand are important markets for the business travel industry and this partnership with btTB provides us the opportunity to not only provide education to travel professionals in the region, but also to provide them with a platform through which their voice can be heard.”

Who Should Attend

If you are involved in buying, managing, arranging or supplying business travel, then this is the must-attend event for you


  • Procurement, Category and Contract Managers responsible for negotiating with suppliers
  • Travel Managers and Travel Co-ordinators responsible for service delivery and/or expenditure
  • Financial Controllers responsible for containing travel service costs
  • Secretaries and PAs with responsibility for managing travel expenditure and service delivery
  • Risk and Administration Managers responsible for managing travel services and expenditure


  • Business Development, Sales, Marketing professionals from the travel supply chain
  • General Managers, CEO’s responsible for product development and service delivery
  • Account Managers and Executives

Reasons to attend

For Buyers

  • A knowledge programme that addresses your real, day-to-day
  • Extensive interactivity in the seminars programme, through round-table and cross room discussions, enabling you to share ideas, tactics and strategies with your peers and experts from the travel supply chain
  • Streamed sessions enable you to develop a programme most relevant to your needs
  • Extensive Trade Show providing you with the opportunity to meet potential new suppliers, benchmark your existing ones and check out the very latest offerings from suppliers in the travel supply chain

For Suppliers

  • A fantastic opportunity to network at the largest gathering of corporate travel buyers in the region
  • Network with your fellow supply side professionals.  The btTB-GBTA conference is a great opportunity to catch up with people you haven’t seen for a while, but also to meet new valuable contacts
  • Get a better understanding of the challenges facing your customers and contribute to the conversation about how to solve them

What you will learn

  • What a ‘Travel Programme of the Year’ looks like – what do you need to do to get there?
  • What does NDC mean for corporate travellers and should travel managers care?
  • What are latest trends in Total Journey Management?
  • What does success look like from a buyers perspective?
  • What does the future of travel management look like?
  • How you can bring the technology together to enhance your programme
  • Is travel really different to other categories because it is so emotive?
  • How to introduce Sustainable Procurement into your Accommodation programme
  • Who will win the btTB-GBTA Travel Management Awards 2019?
  • What does the future look like for Low Cost Carriers?
  • Why is Policy Compliance so Difficult and Does it Really Matter?

And that is just the plenary programme! On top of that there are 15 seminars to choose from. Check out the full programme here

The BTTB-GBTA Travel Management Awards 2019

The BTTB Travel management Awards, in partnership with GBTA (The Global Business Travel Association) will be presented during the conference. Who will follow last year’s winners, Queensland University of Technology and Airplus International? Previous winners of the prestigious ‘Travel Programme of the Year Award’ include WoAG (The Whole of Australian Government travel programme), Q Travel, Worley Parsons, Pacific Brands, BAE Systems, United Group and Brambles.

For 2019 there will again be two awards:

  • The BTTB-GBTA Travel Programme of the Year Award (Buyer Award)
  • The BTTB Travel Partner of the Year Award (Supplier Award)

The Awards will be presented during the plenary sessions on day two of the BTTB 2019 Conference.

For information on how to enter please click here or email Lesley Wardropper at


The btTB Trade Show

A key feature of the btTB Conference is of course the Trade Show. Take the time during the event to check out what they have to offer. You never know, you might just learn something.

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  • Day 1

    1st May 2019

  • 07.45 - 9.00

  • 09.00 - 9.10
    Welcome and Introduction to theme and proceedings

  • 09.10 - 9.45
    QUT has adopted what some might call ‘radical’ policy and approval processes. Hear the rationale behind this innovative travel programme, how they did it and the excellent results it is bringing.

  • 09.45 - 10.20
    NDC – New Distribution Capability – is now becoming a reality. What might tit mean to your travel programme and what should you do about it?

  • 10.20 - 11.00

  • 11.00 - 11.45
    Panel discussion shining a light on management of the total journey experience and total cost of travel.

  • 11.45 - 11.50

  • 11.50 - 12.30

  • 11.50 - 12.30

  • 11.50 - 12.30

  • 12.30 - 13.15

  • 13.15 - 14.00

  • 13.15 - 14.00

  • 13.15 - 14.00

  • 14.00 - 14.45

  • 14.45 - 15.10

  • 15.10 - 15.50
    A panel of buyers examine what, in their experience, constitutes a successful programme. What matters………and what doesn’t?

  • 15.50 - 16.20
    An interview with Jamie Pherous, Managing Director, Corporate Travel Management

  • 16.20 - 17.00
    GDS, OBT, Profile System, TMC systems, Duty of Care system, Pre-Trip Approval system and EMS. These are the components of the typical “technology stack” involved in your travel management. But different systems aren’t compatible with others. If you try to get the best of each on its merits, you can run into problems. Join our expert panel to discuss how you navigate your way through the disjointed world of travel technology?

  • 17.00 - 17.05

  • 17.05 - 18.00
    Catch-up with old friends and make some new ones at the always engaging post-conference drinks.

  • Day 2

    2nd May 2019

  • 09.10 - 09.50
    Panel discussion exploring why we so often hear that travel is different because it is emotive. What does this mean, is it true, and if so, what can you do about it?

  • 09.55 - 10.40

  • 10.40 - 11.40

  • 11.40 - 12.15

  • 12.15 - 12.30
    Presentation of the 2019 Awards for Travel Programme of the Year (Buyer) and Travel Supplier of the Year.

  • 12.30 - 13.30

  • 13.30 - 14.10

  • 13.30 - 14.10

  • 13.30 - 14.10

  • 14.10 - 14.15

  • 14.15 - 14.55

  • 14.15 - 14.55

  • 14.15 - 14.55
    Consolidation in the hotel industry is impacting pricing, availability and flexibility. What does this means for corporate hotel programs in 2019 and beyond?

  • 14.55 - 15.25

  • 15.25 - 16.00
    Based on extensive research, a leading academic will reveal how he sees the future of Low Cost Carriers.

  • 16.00 - 16.35
    In recent btTB research, policy compliance was identified as the single biggest issue/concern for travel buyers. Interestingly, similar research showed exactly the same at the first btTB Conference twenty years ago. In this panel we will explore why it matters and if so, why is it so difficult to achieve, but also raise the question of whether it really matters at all.

  • 16.35 - 16.45
    Announcement of Prize Draws and Close of Conference

  • 8.15 - 09.00

  • 9.00 - 09.10

  • 9.50 - 9.55

  • 9.55 - 10.40

  • 9.55 - 10.40
    How can corporate travel programs navigate trends such as premium economy, ultra-long-haul routes and unbundling of airfares to their advantage?


We haven't found any speaker that matches you're criteria

Pricing and Discounts

Early bird ticket – $695 + gst (Sale ends Feb 28)

Standard two day ticket – $895 + gst

PASA Connect Early Bird ticket – $347.50 + GST

PASA Connect Standard two day ticket – $447.50 + GST

Group discount for booking 3 to 4 delegates – 15% discount

Group discount for booking 5 or more delegates – 25% discount

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Thanks to our Sponsors

Association Annual & Platinum Partner
Association Annual & Platinum Partner
Platinum Partner
Platinum Partner
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Platinum Partner
Platinum Partner
Session Sponsor
Session Sponsor

Sponsorship Opportunities

To discuss which sponsorship opportunities would be best for you contact:

Vanessa Preece
T. (61) 0490 803 313


Royal Randwick Racecourse

Address: Alison Rd, Randwick NSW 2031
Phone: (02) 9663 8400