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Event Overview & Theme

When we developed the theme ‘Disruption 3.0’ for the 2020 btTB – GBTA Annual Conference, we did not at the time know how apt it would become. Disruption is now striking in multiple forms.

1. NDC and its impact on travel supply chains

NDC (new distribution capability) is enabling a new wave of disruption to business models within the travel supply market. Allowing travel suppliers more direct control of their inventory distribution and most importantly, reduced distribution costs, NDC is already having significant impacts on the travel supply chain. These impacts will directly affect corporate travel buyers.

2. The rise of the ‘sustainability’ agenda

Sustainability, as defined in ISO 20400, the global standard for sustainable procurement, covers a wide range of issues. Environment, climate change, social and ethical procurement , indigenous procurement, diversity agendas and more, have rapidly risen up the corporate priority list in the last year. While they have been there for many years, most of these agendas have increased in focus and importance in recent times as organisations seek to retain or enhance their ‘social licence to operate’.

Sustainability will therefore be a key focus of the 2020 conference programme . In addition, the btTB – GBTA Travel Programme of the Year will be awarded to the organisation that demonstrates the best example of a sustainable travel programme or project.

3. COVID-19 – Coronavirus

The impact on business travel, both from the buy and supply sides, is massive. The programme will provide latest information about what is happening in the market and try to help travel buyers and suppliers develop strategies to manage this and other similar risks in the future.

Due to the fluid situation with the COVID-19 pandemic the programme will also be quite fluid. If appropriate and relevant, changes will be made right through to the day of the event to ensure that all attendees get the most out of their time there as possible.

Stay healthy and I look forward to seeing you at the conference,

Nigel Wardropper
Managing Director

A New Look Programme & Experience

For its 21st Birthday the btTB programme is getting a new look and feel!

The day one conference programme will primarily feature more, shorter, sharper, ‘Ted Talk’ type sessions designed to inform, provide insights and keep delegates totally engaged.

For part of day one and all of day two the programme divides into three streams for a mix of:

      • Discovery Forums
      • Co-design sessions
      • Expert interactive presentations
      • Facilitated round-table discussions

    With a significant focus on interactivity attendees can:

      • Ensure that the session agenda is focussed on their needs and provides answers to their real day-to-day challenges
      • Experience greater enjoyment and focus as they are actively involved
      • Make new contacts and build new relationships as they interact with other delegates during the sessions

    With the addition of a new layout, radically different lighting and enhanced use of technology to drive sessions, the event will have a wholly new and fresh look and feel.

The Awards Party & 2020 Awards

The highlight of the event is likely to the Awards Party, hosted by Serko, on the first evening of the conference. At the end of the day one conference programme, attendees will be taken by bus to the city centre party location for an evening of food, drink, fun, entertainment and recognition of outstanding contributions from both buyers and suppliers as the 2020 btTB – GBTA Awards are presented.

There will be an increase in the number of awards in 2020, with three separate ‘buyer’ categories and four ‘supplier’ categories.

The main buyer award – the Travel Programme of the Year – will this year have a focus on Sustainability. And the audience get to decide who wins!

Four finalists will be invited to present (pitch) their submissions to the audience during day one of the conference, with the audience scoring them on the event app. Not only do you have a say in who wins, but you also get to hear four short, sharp case studies on excellent sustainable travel programmes. The winner will be announced at the party.

Further details on the awards and how to enter can be found here

Reasons to Attend

For Buyers

  • A knowledge programme that addresses your real, day-to-day challenges and prepares you for the disruptive changes coming your way
  • Extensive interactivity in the seminars programme, through round-table and cross room discussions, enabling you to share ideas, tactics and strategies with your peers and experts from the travel supply chain
  • Streamed sessions enable you to develop a programme most relevant to your needs
  • Extensive Trade Show providing you with the opportunity to meet potential new suppliers, benchmark your existing ones and check out the very latest offerings from suppliers in the travel supply chain

For Suppliers

  • Get a better understanding of the challenges facing your customers and contribute to the conversation about how to solve them
  • A fantastic opportunity to network at the largest gathering of corporate travel buyers in the region
  • Network with your fellow supply side professionals. The btTB-GBTA conference is a great opportunity to not only catch up with people you haven’t seen for a while, but also to meet new valuable contacts

The BTTB-GBTA Travel Management Awards 2020

Buyer Award

The BTTB Travel Manager of the Year Award, in partnership with GBTA (The Global Business Travel Association) will be presented to the organisation that demonstrates the best example of sustainability in its travel programme. The award will be announced and presented at the conference. Further details to be published shortly.

Supplier Awards

2020 will see the return of the prestigious btTB Supplier Awards in the following categories:

  • Travel Management Company/Technology
  • Airline
  • Accommodation
  • Payments & Expense

Further details will be published shortly on the awards criteria and how to nominate.


The btTB Trade Show

A key feature of the btTB Conference is of course the Trade Show. Take the time during the event to check out what they have to offer. You never know, you might just learn something.


Pricing and Discounts

Standard two day ticket – $984.50 (AUD)*

Group of 3 or more (two days) – $739.20 (AUD)*

PASA Connect member – $0.00 (AUD)*

* price includes taxes

Register Now


Sponsorship Opportunities

To discuss which sponsorship opportunities would be best for you contact:

Vanessa Preece
T. (61) 0490 803 313



Royal Randwick Racecourse

Address: Alison Rd, Randwick NSW 2031
Phone: (02) 9663 8400