regos@pasa.net.au 0490 811 892

BTTB-GBTA 2020  - Business Travel in the time of Covid
Thursday 5th November 2020 

All sessions written in blue show when we are in ‘Conversation mode’ where attendees can chat with others at their ‘table/lounge’ or cruise the floor to see who’s there

8.45-9.15am
Birds of a Feather Networking Sessions
Start the day by joining any one of several discussion groups, each talking about a particular topic

9.15-9.30am
Tribute to Nigel Wardropper


9.30-9.40am
Welcome & Introduction
Your host explains how the day will work and how to make the most of the virtual conference experience

Tony O'Connor, Managing Director, Butler Caroye, Regional Director A/NZ GBTA, Australia

9.40-9.50am
Welcome Message from the President of the GBTA
Bhart Sarin will welcome you to the day and give an overview of the Association’s efforts and activities in rebuilding the industry.

Bhart Sarin, President of the GBTA
International Speaker

9.50-10.15am
Taking the Business Travel Pulse
Interactive survey/polling session to find out what is top of mind for the audience. What are your biggest concerns, issues or challenges? The findings from the live audience will be shared later in the day and used to inform  the workshops next week

Research

10.15-10.20am
Break between sessions
Chat with others at your table or move to a different table during the short break between sessions

10.20-11.10am
The Recovery of Business Travel
Where are we heading? What should we be doing? Four prominent global industry thought leaders will discuss the big picture outlook, the prospects and the seeds of recovery.

Panel Discussion

Moderator: David Jonas, Co-Founder, The Company Dime, USA
Panellists: Scott Gillespie, Industry Analyst, tClara, USA, Andrew Menkes, Founder and CEO, Partnership Travel Consulting, USA, Mike McCormick, Co-Founder, Travel Again, USA

11.10 -11.15am
Break between sessions
Chat with others at your table or move to a different table during the short break between sessions

11.15-12.05pm
Virtualisation Breakthrough … Yea or Nay
Will there be a permanent structural shift away from face to face meetings and therefore business travel? Can businesses and the economy grow in a virtual world? What are the arguments for and against getting on an airplane? We hear both sides.

Moderator: Scott Gillespie of tClara USA
Panellists: Joanne Barlow, Head of Indirect Procurement, Cochlear, Australia
Matt Perfect, Principal, Impact Spender, Australia, Dave Hilfman, CEO of GBTA

12.05-12.10pm
Break between sessions
Chat with others at your table or move to a different table during the short break between sessions

12.10-12.35pm
Supply Chain Outlook: Airlines
We need healthy airlines to travel, but the industry is in chaos. What will aviation look like in 2021? How will the airlines recover? What will change? How should you be advising your travellers?

Thomas Charbonneau Kaplan, Senior Valuations Analyst, Cirium, UK / Hong Kong

12.35-12.40pm
Break between sessions
Chat with others at your table or move to a different table during the short break between sessions

12.40-1.05pm
Supply Chain Outlook: Accommodation
Millions of hotel rooms are sitting empty. Many hotels probably won't survive. What will the industry look like in the future, and what do you need to do to ensure safe and reliable lodging for your travellers?

Ron de Wit, Managing Director, AHS Advisory, Australia 

1.05-2.00pm
Lunch & Networking Break
Explore the Virtual Trade Floor or attend ‘Birds of a Feather’ Networking sessions in sponsored lounges

2.00-2.30pm
Supply Chain Outlook: TMCs
No part of the travel supply chain has been impacted more than the TMCs. Consolidation is certain. But what will the TMC business model look like in 2021? What systems and services will we need them to provide? If TMCs don't recover, how will you book and manage your travel?
 
One-to-one Conversation  

2.30-2.35pm
Break between sessions
Chat with others at your table or move to a different table during the short break between sessions

2.35-3.15pm
To Contract or not to Contract – That is the Question
Do tenders and contracts make any sense at the moment? How can travel suppliers commit? As the travel buyer, are there risks in doing nothing? Do we need to be agile and collaborative? Three experts discuss strategy and best action in this unprecedented procurement environment.
 
Panel discussion
Moderator: Dorina SantosManager, Infosys Portland, Australia
Panellists: Liz Newberry, Manager, Travel and Insurance, Queensland University of Technology, Australia, Ellie Warren, Director of Account Management, Egencia, Brooke Ciccozzi, Procurement Category Analyst, Santos

3.15-3.20pm
So what are your ‘Hot Buttons’?
We announce the results of the mornings polling and confirm the topics for the ‘Three Big Issues’ Workshops on the following day

3.20-3.30pm
Networking Break
Grab a coffee, roam the virtual conference floor and catch up with old friends and hopefully make some new ones along the way

3.30-3.40pm
Partner Presentation
A short information piece from one of our Primary Partners

Presentation

3.40-3.45pm
Break between sessions
Chat with others at your table or move to a different table during the short break between sessions

3.45-4.15pm
All About The Traveller
With all the new risks and complexities, travellers' welfare is the new focus. How do you prepare the way for them to safely return to the skies? What policies and processes, systems and services do you need? How should you make the key decisions and communicate them internally?
 
Panel discussion
Moderator: Tony O’Connor, Managing Director, Butler Caroye, Regional Director A/NZ GBTA, Australia
Panellists: Ashley Houston, Manager, APAC Travel, Bain & Company, Australia, Glenn Wilcox, General Manager, CTM, Australia, Gareth Payne, Travel Manager, University of Melbourne

4.15-5.00pm
Networking Cocktails
Sorry, we can’t provide the drinks, but we can provide the opportunity for you to catch up with your business travel friends. So pour yourself a drink and cruise the conference floor and networking lounges for a light end to the day. Or maybe chat about a business travel issue with a presenter, a supplier or a travel buyer.

5.00pm
Close of Conference

Workshop Day
Tuesday 10th November 2020

9.30-10.00am
Networking Time
Come in early, see who’s there and start the conversation

10.00-11.30am
Your 2021 Travel Policy: Risk, Balance and Care
This is where the boots hit the ground in an interactive workshop.
What exactly do you need to add and change in your travel policy? What is temporary and what will be permanent? Where and how do you get vital risk management assistance? Who should you work with internally? And then, how do you apply and communicate the new measures? 

Interactive Workshop

2.30-3.00pm
Networking Time
Come in early, see who’s there and start the conversation

3.00-4.30pm
The Three Big Issues
In these difficult times, we need to listen and learn from each other. In this interactive session, we present the three most prominent issues that arose from the virtual conference and discuss the solutions. 

Interactive Workshop

Post-conference Webinar – Tech to the Rescue

17th November 2020
4.00-5.00pm AEDT

Travel  IT to the rescue? Or is the situation too complicated for the booking, approval and risk management systems as they stood pre-Covid? How can travel IT help and what do we need? We hear from three system providers and discuss the role of technology in the new normal.

Post-conference Webinar – Travel & Sustainability

25th November 2020
4.00-5.00pm AEDT

Pre-Covid, travel sustainability was an objective on the rise, becoming a fourth pillar of good travel management alongside cost, risk and service. When we return to travel and rebuild travel services, is this a golden opportunity to build back better? What would be involved, internally and externally, in environmentally responsible business travel?

Post-conference Webinar – Where the new jobs will be and how to get them

26th November 2020
4.00-5.00pm

Many suppliers and some on the buy-side will be affected by the industry downturn and the recession. Good jobs and demand for our skills will return. In this session, we hear from a highly experienced outplacement expert on how to prepare and position yourself for the next stage of your career.