As the Regional Strategic Sales and Account Management lead for American Express Meetings & Events in Asia Pacific, Adeline designs, implements and manages strategic meetings programs for key regional clients across Asia Pacific. She has extensive experience designing and implementing strategic meetings management programs in thirteen countries across Asia Pacific, and currently specialises in mining, financial, pharmaceutical and information technology industries.
Adeline joined American Express Meetings and Events in January 2015 as Regional Strategic Account Manager. Prior to joining American Express Meetings & Events, she worked for American Express Global Business Travel as Regional Relationship Manager across multiple major regional clients from 2008-2011. Her career highlights include leading the first group air project for one of the world’s largest pharmaceutical companies during the 2008 Beijing Olympics, and spearheading the first group air coordination project for one of the world’s largest IT companies for their annual internal conference. In 2016 and 2017, Adeline completed an impressive implementation of a new Strategic Meetings Management program across 6 countries in Asia Pacific for one of American Express Meetings & Events global customers, with 64 trained staff servicing over 10000 meetings annually.
She has been recognised within American Express Global Business Travel for her efforts when she was awarded the internal company-wide Ambassadors award in 2009. Further, in 2015, Adeline also won the American Express Meetings & Events Q2 2015 Impact award (individual), as well as the Innovation Award APAC 2015 for Japan Meetings Services Launch. Recently in 2017, she has been recognized as a winner of the Global Business Travel Pacesetters Award, which is awarded to the top 4% of top performers in the company.
Adeline continues to be active in contributing to the developments of the meetings industry by sharing her expertise as a panellist on the Lanyon Corporate/Supplier Summit in Tokyo in 2015 and by representing American Express Global Business Travel as a speaker presenting the American Express Meetings & Events Global Meetings Forecast at the Professional Conference Organisers Association (PCOA) Conference in Adelaide in 2016, and the AIME Conference in Melbourne in 2017 and 2018.